FAQ Help Center
Warranty Program
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Returns & Exchanges
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Shipping & Recent Orders
Your package ships through to a delivery company such as DHL, FedEx, UPS.
It will take maximum 3 days for the EU and 5 days for the US and rest of the world
Business days” are the days when most companies, banks, and government offices are officially open and working. In most countries, business days are Monday, Tuesday, Wednesday, Thursday and Friday
They usually do not include: Public holidays, Saturdays or Sundays
You’ll usually know your package has shipped when: You receive a shipping confirmation email, The tracking status changes to “Shipped,” “In Transit,” or “Accepted by Carrier”. The tracking number starts showing movement or scan locations
Your tracking number may not update because:
- The package hasn’t been scanned yet
- The seller created the label but hasn’t shipped it
- The carrier is delayed or missed a scan
- It’s in customs or international transit
- Weekends/holidays slowed updates
Usually tracking updates within 1–3 business days.